Hi, I’m Michelle Charles, your expert Soft Skills Trainer and Coach.
Read on to learn why I should be your top resource for developing your core competencies in Soft Skills.
Experience
Michelle Charles has over 25 years of experience working in international business, including roles in management, adult education and training, customer success and community engagement. Over the years, she has gained valuable insights into the challenges faced by professionals in international business and the importance of Soft Skills in navigating cross-cultural communication and collaboration.
Education
Michelle holds a Bachelor’s degree in Speech Communications from West Chester University in Pennsylvania, and has studied Organizational Dynamics at the University of Pennsylvania.
Expertise
Michelle specializes in helping professionals to improve their Soft Skills including communication, problem-solving, time management, critical thinking, relationship-building and conflict resolution.
She has developed a variety of training programs tailored to the needs of individuals from different industries and professions. Michelle is skilled at creating interactive and engaging training sessions that allow participants to practice and apply their skills in a safe and supportive environment.
Target Audience
Michelle’s target audience is professionals aged 25-50 who work in international business. Her training programs are designed to help these professionals improve their Soft Skills, so they can better navigate the complexities of cross-cultural communication and collaboration.
Approach
Michelle’s training approach is highly interactive and practical. She believes that the best way to improve Soft Skills is through practice, and she creates training sessions that allow participants to apply their skills in real-world scenarios.
Michelle also emphasizes the importance of feedback and reflection – encouraging participants to analyze their performance and identify areas for improvement.
Overall, Michelle is a highly skilled and experienced Soft Skills trainer, with a proven track record of helping professionals in international business improve their communication, problem-solving, time management, critical thinking, relationship-building and conflict resolution.
Soft Skills-related publications by Michelle Charles:
- Soft Skills Challenge: Conflict Resolution Case Study
- Don’t Confuse “Busy-ness” with “Doing Business”: 5 Practical Time Management Tips
- Tips for Facilitating a Group Dialogue When You Don’t Speak the Language of the Participants
- Giving Back to the Community: African American Inner City Youth and Civic Engagement
- The Deliberative Democracy Handbook: Ch.4 – Electoral Deliberation and Public Journalism